Shipping policy

### Shipping Policy for Kit Sense:

**Shipping Method:** Kit Sense provides reliable shipping services to customers in the United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Bahrain, Oman, Qatar, and Kuwait. We partner with trusted logistics providers to ensure the safe and timely delivery of our S'T'D test kits.

**Processing Time:** Once an order is placed and payment is successfully processed, Kit Sense aims to process and ship the order within [24-48 hours]. Please note that processing times may vary depending on order volume and other factors.

**Delivery Time:** Kit Sense strives to deliver S'T'D test kits to customers within [24-48 hours] of shipping, provided there are no unforeseen circumstances or external factors beyond our control that may affect delivery times.

**Shipment Tracking:** Kit Sense provides tracking information once the order is shipped, allowing customers to monitor the progress of their delivery through the logistics provider's website or tracking portal.

**Shipping Fees:** Kit Sense may charge shipping fees based on the destination country. These fees will be clearly communicated to customers during the checkout process. Any applicable taxes or customs duties are the responsibility of the customer and may vary depending on the destination country's regulations.

**Delivery Address:** Customers are responsible for providing accurate and complete delivery addresses during the ordering process. Kit Sense will not be liable for any delays or delivery failures resulting from incorrect or incomplete addresses provided by the customer.

**Delivery Attempts:** The logistics provider will make reasonable attempts to deliver the S'T'D test kit to the provided delivery address. In the event of unsuccessful delivery attempts due to the recipient's absence or other circumstances, the logistics provider may leave a delivery notification or attempt re-delivery according to their policies.

**Delivery Confirmation:** Upon successful delivery of the S'T'D test kit, Kit Sense considers the order fulfilled. It is the customer's responsibility to ensure that someone is available to receive the package at the designated delivery address.

**Undeliverable Packages:** If a package is deemed undeliverable due to an incorrect address, refusal of delivery, or other reasons beyond Kit Sense's control, the customer will be responsible for any return shipping fees incurred. Refunds for undeliverable packages will be issued, excluding any shipping charges.

**International Shipping:** Kit Sense offers international shipping to the specified countries. However, customs clearance procedures and local regulations may impact delivery times. Customers are responsible for ensuring compliance with their respective country's import requirements and regulations.

**Shipping Limitations:** Kit Sense reserves the right to modify or suspend shipping services to certain locations or regions temporarily or permanently, based on shipping constraints, legal requirements, or other factors. In such cases, affected customers will be notified accordingly.

**Force Majeure:** Kit Sense shall not be liable for any delays, disruptions, or non-performance of shipping obligations arising from events beyond our control, including but not limited to natural disasters, transportation disruptions, or acts of government.

**Customer Support:** If you have any questions or concerns regarding the shipping of our S'T'D test kits, please contact Kit Sense's customer support. We are here to assist you and provide the necessary information to ensure a smooth and satisfactory shipping experience.

Please note that this shipping policy applies specifically to Kit Sense S'T'D test kits shipped to customers in the UAE, KSA, Bahrain, Oman, Qatar, and Kuwait.